House Rules — Grand Pinsk Hotel

House rules for guests of Grand Pinsk Hotel

At check-in, guests must present an identity document: a passport or, if unavailable, one of the following — a residence permit, refugee identity document, military ID, or a birth certificate for children under 16.

Check-in: from 14:00. Check-out: by 12:00.
Subject to availability and agreement with reception, early check-in or late check-out may be arranged.

Early check-in and late check-out are charged separately. Early check-in from 08:00 to 14:00 costs half the daily room rate; from 00:00 to 08:00, the full daily rate. Late check-out from 12:00 to 18:00 costs half the daily rate; from 18:00 to 24:00, the full daily rate.
Children under 5 stay free when sharing a family room without an additional bed. An extra bed for children aged 5–12 is charged at the applicable rate.

Children under 8 stay free when sharing a room with close relatives or guardians without a separate bed.

For guests' safety, CCTV operates in public areas.

As a hotel is a shared space, guests must observe the following rules to ensure everyone's comfort and safety:

Keep your room and public areas clean.
Observe quiet hours from 23:00 to 08:00.
Compensate the hotel in full for any damage to its property, in accordance with its internal policies.
When leaving your room, close the windows, switch off the lights and television, and lock the door.
Read and follow the fire-safety instructions, and familiarise yourself with the evacuation plan.
Only authorised electrical appliances may be used in the room.
Do not store flammable materials in the room.
Do not bring weapons onto hotel premises.
Do not remove furniture from the room.
Do not breach accepted standards of behaviour, including being severely intoxicated by alcohol or drugs, behaving aggressively or acting in a way that threatens other people's health, safety or property.
At the guest's request, visitors may be admitted to the room between 08:00 and 23:00 local time.
Visitors may remain in a room after 23:00 only if they register and pay the full accommodation charges.
Smoking is permitted only in designated areas.
The hotel is liable for the loss of money and other valuables only if they were formally entrusted to the hotel for safekeeping.
If lost property is found, the hotel will take steps to return it to its owner. If the owner cannot be identified, the hotel will keep the items for 60 days.

The hotel administrator reserves the right to enter a room without the guest's prior consent in the event of smoke, fire or flooding, or if the guest breaches these house rules, public-order requirements or rules for using electrical appliances.

The hotel may unilaterally terminate the accommodation agreement, refuse to extend a stay and require a guest to leave if the guest breaches these rules, fails to pay on time or causes damage to hotel property.

The hotel is not responsible for interruptions to municipal utilities, including emergency outages of electricity, water or heating. Nevertheless, the hotel must take reasonable measures, where possible, to provide guests with electricity and water.

We wish you a wonderful stay!